We have a 30-day return policy, which means you have 30 days to request a return after you receive the item.
To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.
To initiate a return, you can contact us at francispearsontys5@gmail.com. If your return is accepted, we will send you a return shipping label with instructions on how and where to send the package. Items returned to us without prior request for return will not be accepted.
Do you accept returns from US countries?
Yes, I accept returns
How do customers return your products?
by email
How will customers get a return label?
download/print
Select the product conditions that allow returns?
new
How much is the return fee?
no restocking fee
How much will the customer pay for return shipping?
free
Arrived damaged:
If your product arrives damaged, please take photos and videos and send them to our customer support at francispearsontys5@gmail.com. The case is verified and supported and confirmed,
exchange:
If you would like to exchange an item, you may do so within 30 days of receiving the product. Please remember that for an exchange, your product must be unused and sent to us in its original packaging at your expense. Please contact our support staff at phyllissservice@outlook.com to help you with this process.
Refund:
We will notify you when your return has been received and inspected, and let you know if your refund has been approved. If approved, you’ll be automatically refunded to your original form of payment. Keep in mind that your bank or credit card company may also take some time to process and post the refund.
Shipping charges are non-refundable. If you receive a refund, return shipping will be deducted from your refund.
contact us:
Address: 6044 E CALLE CAMELIA
City: SCOTTSDALE
State: Arizona (AZ) — ZIP code 85251
Tel: +1-6467396248
Email: francispearsontys5@gmail.com
Support: Monday-Friday 9:00am-6:00pm.